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Pharmacy deserts are communities with limited access to pharmacy services. In Chicago, these deserts are most common in segregated Black, Latinx, and low-income neighborhoods, exacerbating health disparities and negatively impacting health outcomes.

To confront the challenges posed by pharmacy deserts, the SCRPTS Lab at the UIC Retzky College of Pharmacy and the UIC Institute for Healthcare Delivery Design (IHDD) partnered to stage Visualizing Innovative SolutIONS (VISIONS). VISIONS: The Future of Pharmacy, is a workshop series convening both Illinois pharmacy industry experts and Chicago pharmacy users from South and West Side neighborhoods.

VISIONS convened three pharmacy industry expert workshops and two patient workshops, utilizing the participatory human-centered design process to create intervention concepts directly responsive to the challenges created by pharmacy deserts.

The VISIONS concepts address a wide range of challenges. They work at multiple levels to reconfigure pharmacy to better serve communities affected by pharmacy deserts. Each concept offers a co-created vision that aims to improve both health outcomes over the overall patient experience.

The VISIONS Initiative was made possible by generous support from Henri R Manasse, Jr. and family, the Systems-based Collaborative Research for PatienT Safety Lab, and UIC Retzky College of Pharmacy.